What types of resources can be opened by adding an action to a step in a task flow?

When adding an action to a step in a task flow, the types of resources that can be opened are specifically designed to enhance user interaction and data manipulation within the Kinaxis environment. Forms and workbooks are integral components of the Kinaxis RapidResponse platform, allowing users to input, analyze, and visualize data effectively.

Forms serve as interactive interfaces where users can enter data or make selections, while workbooks provide a structured format to organize data and enable analysis through various tools built within the Kinaxis ecosystem. These resources are central to the task flow process as they facilitate critical functionalities like data entry, reporting, and decision-making.

The other options listed, while they represent forms of data or presentation, do not align with the primary resources that can be accessed directly through task flows in the context of Kinaxis. Reports and emails, for instance, serve different purposes and typically do not integrate as directly within the task flow mechanism in the same robust way as forms and workbooks. Similarly, graphs, maps, videos, and audio files serve more specialized purposes outside of the core task flow capabilities in this environment.