What is defined as 'automation with a human touch' in supply chain terminology?

The phrase 'automation with a human touch' in supply chain terminology refers to Jidoka. Jidoka emphasizes the automation of processes in a way that allows for human intervention when necessary, thereby maintaining quality while also enhancing efficiency. It allows machines to alert operators when an irregularity occurs, ensuring that human oversight is integrated into automated processes to prevent defects and maintain high standards of production.

This approach not only automates repetitive tasks but also empowers workers to take action when issues arise, ensuring that machines do not just run blindly; they work in tandem with human operators. By incorporating human judgment and intervention, Jidoka fosters a balance between automation and human skills, leading to improved quality and operational efficiency.

In contrast, other terms like Muri and Mura relate to waste and unevenness in processes, and Genchi Genbutsu refers to the practice of going to the source to find facts, which, while valuable, does not directly encapsulate the concept of combining automation with human oversight.